At bro44, the privacy and security of your personal data is treated with the same seriousness as the security of your account funds. This Privacy Policy explains precisely what personal information bro44 collects from Pakistani players, why we collect it, how it is used, who it may be shared with, and what rights you have over your own data. bro44 is committed to transparent, lawful, and fair data processing in compliance with its international gaming license obligations and applicable data protection standards.
Six core privacy commitments that define how bro44 handles every piece of personal information you share with us. These are not aspirations — they are operational standards built into the bro44 platform infrastructure.
All data transmitted between your device and the bro44 platform — including login credentials, PKR transaction details, and personal information — is encrypted using 256-bit SSL. Your data is unreadable in transit.
bro44 will never sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers. Your information is used solely for the purposes described in this Privacy Policy.
bro44 collects only the data that is strictly necessary to operate your account, process PKR transactions, comply with KYC obligations, and deliver a personalised gaming experience. No surplus data is collected.
Your bro44 account password is stored as a one-way cryptographic hash. Even bro44's own technical team cannot read your password. If you forget it, it must be reset — it cannot be retrieved.
You have the right to access, correct, delete, and port the personal data bro44 holds about you. You can also object to certain processing activities. All requests are handled within 30 days with no charge.
bro44 does not hold your data indefinitely. Retention periods are defined by legal obligation, licensing requirements, and operational necessity. Data is deleted or anonymised when its retention period expires.
bro44 is an online casino and sports betting platform operating at bro44.ws, serving players across Pakistan including Karachi, Lahore, Islamabad, Faisalabad, and beyond. bro44 is operated by its licensed operator entity under an international gaming license. For the purposes of this Privacy Policy, bro44 acts as the data controller in respect of all personal data collected from registered players and website visitors.
If you have any questions about this Privacy Policy, how your data is processed, or wish to exercise any of your data rights, you may contact our dedicated privacy team at the contact details provided in Section 15 of this Policy.
Data Controller: bro44 Platform Operator — reachable at [email protected] for all privacy-related enquiries. Our support team is available 24 hours a day, 7 days a week.
bro44 collects personal data through several channels: directly from you when you register and use the platform, automatically through your use of the bro44 website and services, and from third-party identity verification and payment processing partners. The categories of personal data bro44 collects are set out in the table below.
| Category | Data Collected | Source |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, selfie photograph, CNIC image (front and back) | Provided by you during registration and KYC |
| Contact Data | Email address, Pakistani mobile number, residential city | Provided by you during registration |
| Financial Data | JazzCash/EasyPaisa account details, HBL/UBL/Meezan Bank account name, Visa/Mastercard last four digits, PKR deposit and withdrawal history | Provided by you and payment processors |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, responsible gaming tool usage | Generated automatically by platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, connection type | Collected automatically via cookies and server logs |
| Communications Data | Live chat transcripts, support emails, complaint records, feedback submissions | Generated when you contact bro44 support |
| Marketing Preferences | Email and SMS marketing opt-in/opt-out status, promotional offer redemption history | Provided by you and generated by platform use |
Special Category Data: bro44 does not intentionally collect special category personal data such as health information, political opinions, or religious beliefs. If you voluntarily disclose such information during a responsible gaming interaction or support conversation, it will be treated with the highest level of confidentiality and used only for the purpose of providing appropriate support.
bro44 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent or having a separate legal basis to do so.
bro44 processes your personal data only where a valid legal basis exists. The primary legal bases applicable to bro44's data processing activities are as follows:
bro44 does not sell, rent, or trade your personal data. We share your data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
bro44 shares relevant financial and identity data with payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processing networks — to the extent necessary to process your PKR deposits and withdrawals. These providers are contractually bound to use your data only for payment processing purposes.
bro44 uses third-party identity verification services to conduct KYC checks. Your identity documents (CNIC images, selfie photographs) and personal details are shared with these partners for the sole purpose of confirming your identity and age. KYC partners are bound by strict data processing agreements and may not use your data for any other purpose.
bro44 may disclose personal data to its licensing authority, law enforcement agencies, financial intelligence units, or other regulatory bodies where required by law, court order, or as necessary to investigate suspected fraud, money laundering, or other illegal activity.
bro44 uses third-party cloud infrastructure, game software providers, cybersecurity services, and analytics platforms to operate the bro44 platform. These providers act as data processors under bro44's instruction and are contractually prohibited from using your data for their own purposes.
In the event of a merger, acquisition, or sale of bro44's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
No Third-Party Marketing: bro44 will never share your personal data with third-party companies for their own marketing purposes. Your data remains within the bro44 operational ecosystem at all times.
bro44 uses cookies and similar tracking technologies on the bro44.ws website to ensure the platform functions correctly, to maintain your session, to remember your preferences, and to analyse aggregate usage patterns to improve the platform experience.
You can manage your cookie preferences through the bro44 cookie preference centre accessible from the platform footer, or through your browser's built-in cookie management settings. Blocking strictly necessary cookies will prevent you from using the bro44 platform. Blocking analytics or functional cookies will not prevent platform access but may affect your experience.
bro44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and licensing obligations, and to resolve disputes or enforce agreements. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | AML and gaming license obligations |
| Financial transaction records | 5 years after account closure | Legal and regulatory compliance |
| Gaming history and bet records | 3 years after account closure | Dispute resolution and license conditions |
| Customer support communications | 2 years after last interaction | Complaint resolution and quality assurance |
| Marketing preference records | Until consent withdrawn + 1 year | Proof of consent and regulatory compliance |
| Technical and server log data | 90 days | Security monitoring and fraud detection |
| Self-exclusion records | Indefinitely | Player protection and licensing obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any individual.
As a bro44 player, you have the following rights in respect of the personal data bro44 holds about you. To exercise any of these rights, please contact bro44 at [email protected]. bro44 will respond to all valid requests within 30 days. There is no charge for exercising your rights.
You have the right to request a copy of all personal data bro44 holds about you, along with information about how it is used, who it is shared with, and how long it is retained. This is commonly known as a Subject Access Request (SAR).
You have the right to request that bro44 correct any inaccurate personal data held about you, or complete any incomplete data. Identity corrections may require supporting documentation.
You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected. This right is not absolute and does not apply where retention is required by law or our gaming license.
You have the right to request that bro44 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
You have the right to receive a copy of the personal data you provided to bro44 in a structured, commonly used, machine-readable format, and to request that this data be transmitted directly to another service provider where technically feasible.
You have the right to object to bro44's processing of your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time.
Where bro44 processes your data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
How to Exercise Your Rights: Email [email protected] with the subject line "Data Rights Request" and clearly describe which right you wish to exercise. Please include your registered account username to help us locate your records. bro44 will acknowledge your request within 5 business days and provide a full response within 30 days.
The bro44 platform is strictly for individuals aged 21 years and above. bro44 does not knowingly collect personal data from individuals under the age of 21. If bro44 discovers or is notified that personal data has been collected from an individual under 21, that data will be deleted immediately, the associated account will be permanently closed, and any deposited funds will be returned to the originating payment method.
If you are a parent or guardian and believe that a person under your care has registered on the bro44 platform, please contact our support team immediately at [email protected] so that the account can be closed and the matter handled appropriately. bro44 takes underage gambling extremely seriously and co-operates fully with parental enquiries of this nature.
21+ Strict Policy: Age verification is conducted as part of the KYC process for every bro44 account. Users who cannot verify they are 21 or older will not be permitted to deposit, play, or withdraw on the bro44 platform.
bro44 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
Despite bro44's best efforts, no internet-based platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining the confidentiality of your login credentials and enabling two-factor authentication. If you suspect unauthorised access to your bro44 account, contact [email protected] immediately.
bro44 operates under an international gaming license and uses cloud infrastructure, game software providers, and KYC verification services that may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.
Where such transfers occur, bro44 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards include contractual data processing agreements incorporating standard data protection clauses with all third-party processors that receive your data.
bro44 does not transfer personal data to jurisdictions that do not provide adequate data protection guarantees without first implementing appropriate contractual and technical safeguards.
The bro44 platform may contain references to game software providers, payment processors, and other third-party services. Each of these third parties operates under its own privacy policy, which bro44 does not control. bro44 is not responsible for the privacy practices of third-party services.
bro44's game software providers may collect anonymised technical data (such as game load times and error rates) to maintain game performance. This data is anonymised at collection and cannot be used to identify individual players. No personally identifiable information is shared with game providers beyond what is necessary for account authentication.
bro44 sends promotional emails and SMS messages to players who have opted in to receive marketing communications. These communications may include information about new bonuses, cricket betting promotions, PSL special markets, new slot releases, and seasonal offers relevant to Pakistani players.
You may unsubscribe from bro44 marketing communications at any time by:
Opting out of marketing communications does not affect transactional messages (such as deposit confirmations, withdrawal notifications, KYC status updates, and account security alerts), which bro44 is required to send regardless of your marketing preferences.
bro44 may use your gaming history and preferences to personalise promotional offers — for example, highlighting cricket betting bonuses to players who primarily bet on cricket, or showcasing slot promotions to players who frequently play slots. This personalisation is based on legitimate interest and does not involve automated decision-making that has a significant legal or similarly significant effect on you.
bro44 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our gaming license conditions, operational practices, or the services we offer. When material changes are made, bro44 will notify registered players via email to the address on file and will display a prominent notice on the bro44 platform for a period of at least 14 days following publication of the updated Policy.
The "Effective Date" at the top of this Privacy Policy indicates when the current version took effect. We encourage you to review this Policy periodically. Your continued use of the bro44 platform following the effective date of any updated Policy constitutes your acknowledgement of the changes.
Archived Versions: Previous versions of this Privacy Policy are available upon request by emailing [email protected]. Please include "Privacy Policy Archive Request" in the subject line of your email.
For any questions, concerns, or requests relating to this Privacy Policy or bro44's data processing activities, please contact our privacy team using the details below. We are committed to resolving all privacy-related matters promptly and transparently.
Privacy Contact: [email protected]
Subject Line: Privacy Enquiry / Data Rights Request
Response Time: Acknowledgement within 5 business days; full response within 30 days
Support Hours: 24 hours a day, 7 days a week
If you are not satisfied with bro44's handling of your personal data or the response to a data rights request, you have the right to lodge a complaint with bro44's licensing authority or with the relevant data protection supervisory authority in your jurisdiction. bro44 encourages you to contact us directly in the first instance, as many concerns can be resolved quickly through direct communication with our privacy team.
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